Last Updated: 4 September 2026
At Mwewe Expeditions Limited, we respect your privacy and are committed to protecting the personal information entrusted to us by our clients, website visitors, travel partners, and other individuals who interact with our services.
As a Tanzania-based tour operator, we may collect and process personal information when you visit our website, make an inquiry, request a quotation, book a safari or other travel experience, communicate with us, or use our services.
This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, when we may share it, and the rights you may have regarding your personal information.
Our privacy practices are guided primarily by the Personal Data Protection Act, 2022 (Tanzania) and applicable regulations and requirements issued under Tanzania's data protection framework.
Mwewe Expeditions Limited is a Tanzania-based tour operator providing safari and travel experiences in Tanzania.
For purposes of applicable data protection laws, Mwewe Expeditions may act as a data controller when we determine the purposes and means for processing your personal information.
If you have questions about how we handle your personal information, you can contact us through:
Mwewe Expeditions Limited
Call/WhatsApp: +255 754 347 268
Email: info@mweweexpeditions.com
Website: mweweexpeditions.com
If you have a specific privacy or data protection request, please indicate “Data Protection Request” in the subject line of your email.
Depending on how you interact with us, we may collect different categories of personal information.
This may include:
Full name
Nationality
Email address
Telephone or WhatsApp number
Country of residence
Travel dates
Safari or tour preferences
Accommodation preferences
Number of travelers
Emergency contact information
Passport or other travel-document information where required for travel arrangements
Information required for permits, accommodation, transportation, flights, or other travel services
Billing and transaction information
Special travel requests
Dietary requirements
Health or medical information that you voluntarily provide when it is relevant to your safety or travel arrangements
Physical or mobility information relevant to activities such as mountain trekking
Any other information you voluntarily provide when communicating with us
We only seek information that is relevant and necessary for the particular purpose for which it is collected.
We may collect personal information when you:
Submit an inquiry through our website
Request a safari quotation
Make or discuss a booking
Complete a reservation or travel form
Contact us by email, telephone, WhatsApp, or other communication channels
Make a payment or arrange payment for our services
Communicate with our staff or guides
Participate in one of our tours or travel experiences
Subscribe to communications or marketing where applicable
Interact with our website
We may also automatically receive certain technical information when you visit our website, depending on the technologies and analytics tools currently installed on the website.
Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the website, improve performance, and enhance the user experience.
Depending on the tools installed on our website, this information may include:
IP address
Browser type
Device type
Operating system
Pages visited
Approximate geographic information
Referral source
Website interaction and usage information
Where required, we will provide appropriate information or choices concerning non-essential cookies and tracking technologies.
You can also manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.
We may use personal information for legitimate business and travel-related purposes, including:
We use your information to:
Prepare safari quotations
Plan and organize your itinerary
Confirm bookings
Arrange accommodation
Arrange transportation and flights
Obtain relevant permits and reservations
Coordinate guides and other travel services
Respond to your questions and requests
Provide assistance during your trip
Where you voluntarily provide relevant health, medical, dietary, mobility, or emergency information, we may use it to help protect your safety and provide appropriate travel arrangements.
For example, relevant information may need to be communicated to a lodge, camp, guide, activity provider, transport operator, or emergency service where this is necessary to provide the service or respond to an emergency.
We may process information for:
Invoicing and payment administration
Accounting and financial records
Customer service
Internal administration
Record keeping
Resolving disputes
Preventing fraud or misuse
Meeting applicable legal and regulatory obligations
We may use your contact information to communicate with you about:
Your inquiry
Your booking
Your itinerary
Payments
Travel arrangements
Important service information
Changes affecting your trip
Where marketing communications require consent, we will seek the appropriate consent.
We process personal information only where there is an appropriate legal basis under applicable law.
Depending on the circumstances, this may include:
Your consent
Taking steps at your request before entering into a travel contract
Performing a contract with you
Complying with a legal or regulatory obligation
Protecting your vital interests, particularly in an emergency
Other lawful grounds permitted under applicable Tanzanian data protection law
Where processing is based on consent, you may withdraw that consent where permitted by law. Withdrawal of consent does not affect processing that was lawfully carried out before the withdrawal.
Some travel arrangements require information that is more sensitive or confidential than ordinary contact information.
For example, passport or travel-document information may be necessary to arrange certain travel services, permits, accommodation, or transportation.
Similarly, health conditions, allergies, dietary requirements, or mobility information may be voluntarily provided where such information is relevant to your safety or the proper organization of your trip.
We will use such information only for legitimate and relevant purposes and will take appropriate measures to protect it.
You should provide only information that is necessary for the relevant travel purpose.
We do not sell your personal information.
To provide your requested travel services, however, it may be necessary to share relevant information with selected third parties.
Depending on your itinerary, these may include:
Hotels
Safari lodges
Tented camps
Campsites
Local activity providers
Transportation providers
Domestic or international flight operators
Travel agents or partners involved in your booking
Park and conservation authorities
Government authorities where required
Emergency and medical assistance providers
Payment service providers
Technology, hosting, email, booking, accounting, or other service providers supporting our business
We share only information that is relevant to the particular service or purpose, where reasonably possible.
For example, an accommodation provider may need your name and booking details, while an emergency service may need relevant medical or emergency information.
We may disclose personal information where required or permitted by law or where necessary to provide a requested service.
This may include information required for:
Park entry and conservation arrangements
Travel permits
Immigration or travel requirements
Accommodation records
Regulatory inspections
Law enforcement requirements
Emergency response or rescue
Other lawful governmental or regulatory purposes
Mwewe Expeditions serves both international and domestic travelers.
As a result, personal information may sometimes be transferred or accessed across borders. This may occur, for example, when:
A booking is made through an overseas travel agent or partner
An international traveler communicates information from outside Tanzania
An international service provider supports our website, email, booking, payment, or business systems
A cloud-based service stores or processes information outside Tanzania
Where personal information is transferred across borders, we will take steps required under applicable Tanzanian data protection laws and regulations and apply appropriate safeguards where required.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
These measures may include:
Restricting access to personal information to authorized personnel
Using passwords and access controls
Protecting website communications through appropriate security technologies
Maintaining appropriate security controls for business systems
Limiting access to information according to staff responsibilities
Taking reasonable measures when sharing information with service providers
Providing staff with appropriate guidance regarding responsible handling of personal information
However, no website, electronic communication system, or method of storing information can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:
Providing and completing travel services
Maintaining appropriate business and financial records
Meeting legal, tax, accounting, and regulatory obligations
Resolving disputes
Protecting our legitimate business interests
Establishing, exercising, or defending legal claims
When personal information is no longer required, we will take reasonable steps to delete, destroy, anonymize, or otherwise securely dispose of it, subject to applicable legal requirements.
Subject to applicable law and any lawful limitations, you may have rights concerning the personal information we hold about you.
These may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion or erasure of personal information where applicable
Object to certain processing
Withdraw consent where processing is based on consent
Request information about how your personal information is being processed
Raise a concern or complaint about our handling of your personal information
Some requests may be subject to legal or regulatory requirements that require us to retain certain information.
If you want to access, correct, delete, or otherwise make a request concerning your personal information, contact us at:
Please include enough information to help us understand and respond to your request.
We may need to take reasonable steps to verify the identity of the person making a request before providing access to personal information or making changes to it.
If you have agreed to receive marketing communications from us, we may contact you about relevant safari experiences, travel information, special offers, news, or other updates.
You may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe mechanism provided in the communication, where available.
Your decision to stop receiving marketing communications will not affect essential communications relating to an existing booking or travel service.
Mwewe Expeditions values the experiences and memories created during our tours.
Photography and video may sometimes be taken during safaris, trekking, cultural experiences, or other activities.
Booking or participating in a tour does not, by itself, constitute automatic consent for Mwewe Expeditions to use your identifiable image for marketing purposes.
Where we intend to use an identifiable guest's photograph or video for promotional purposes, we will seek appropriate permission or consent separately, where required.
This may include use on:
Our website
Social media platforms
Digital advertising
Promotional materials
Brochures
Other marketing channels
Where consent is required and provided, you may request to withdraw that consent for future use by contacting us.
We will take reasonable steps to respond to such requests and remove applicable content from channels that we control, subject to practical limitations and any legal requirements.
We will also seek to avoid unnecessarily publishing personal details such as a guest's full name, precise itinerary, or other identifying information alongside promotional imagery without appropriate permission.
Our website and tourism services are primarily intended for travelers and persons making travel arrangements.
We do not knowingly seek to collect personal information from children under 18 for independent marketing purposes without appropriate parental or guardian involvement where required.
Where information about a child is necessary for a family or group booking, the parent, guardian, or responsible adult should provide the information and ensure that it is appropriate for the travel arrangements.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter.
Our website may contain links to third-party websites, social media platforms, booking systems, payment services, or other external websites.
Once you leave our website, the privacy practices of the third party will apply.
We encourage you to review the privacy policies and terms of any third-party website or service you use.
Mwewe Expeditions is not responsible for the privacy practices, security, or content of third-party websites that we do not control.
Mwewe Expeditions does not intend to make significant decisions about travelers solely through automated decision-making.
If this changes in the future, we will review the applicable privacy requirements and update this Privacy Policy where necessary.
We maintain procedures designed to identify, assess, manage, and respond to personal data security incidents.
Where a personal data breach occurs, we will take appropriate steps in accordance with applicable Tanzanian law and regulatory requirements, which may include notifying the relevant authority and affected individuals where required.
We may update this Privacy Policy from time to time to reflect:
Changes in our services
Changes in our website or technology
Changes in how we process personal information
Changes in applicable laws or regulations
Guidance from relevant regulatory authorities
Improvements to our privacy practices
When we make significant changes, we will update the “Last Updated” date at the beginning of this policy and, where appropriate, provide additional notice.
If you have questions about this Privacy Policy, want to exercise a privacy right, or have a concern about how we handle your personal information, please contact:
Mwewe Expeditions Limited
Call/WhatsApp: +255 754 347 268
Email: info@mweweexpeditions.com
Website: mweweexpeditions.com
Please use the subject line “Privacy / Data Protection Request” where appropriate.